Frequently Asked Questions
Everything you need to know about our premium apparel and delivery.
What is your standard shipping timeframe?
We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
How do I determine my correct size?
Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend comparing these measurements against a garment you already own for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund may be subject to a small shipping fee.
Are your materials sustainably sourced?
Yes, we prioritize high-quality, ethically sourced fabrics. Our premium cotton and recycled polyester blends are chosen for both durability and their reduced environmental impact.
How should I care for my Chip Theory apparel?
To ensure the longevity of your garments, we recommend machine washing cold with like colors and tumble drying on low. Avoid using bleach or ironing directly on printed graphics.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.